Apple Messages for Business
Resolve more inside Apple Messages for Business
Let customers get answers, make changes, complete actions, and move forward without calling support.
Start conversations
where intent happens.
Turn the touchpoints customers already use into Apple Messages for Business conversations with your brand.
Website
Turn high-intent visits into a conversation with a direct path from your site into Apple Messages for Business.
Website
Turn high-intent visits into a conversation with a direct path from your site into Apple Messages for Business.
App
Let customers move from your app into Apple Messages for Business without starting over.
Message Suggest
Help customers go from finding your business to starting a conversation in just a tap.
Help center
Move support requests into Apple Messages for Business so customers can get help in a persistent conversation.
Don't send people away.
Keep the journey in Apple Messages for Business.
Blooio turns Apple Messages for Business into a real customer experience — so users can get answers, take action, and keep moving without jumping between apps, forms, and support channels.
Build customer journeys inside
Apple Messages for Business.
Help customers move from intent to action inside Apple Messages for Business — from choosing an option and submitting details to authenticating, paying, receiving documents, and getting support.
Apple Pay
Turn conversations into transactions
Let customers complete eligible purchases directly inside Apple Messages for Business with a familiar Apple Pay checkout experience.
- Native checkout
- Faster payments
- Less friction
Forms
Collect details without breaking the flow
Capture customer information, preferences, and request details inside Apple Messages for Business so people can move forward without switching channels.
- Structured input
- Fewer back-and-forths
- Faster completion
Quick Replies
Turn intent into action
Guide customers from a question to the next step with tappable reply options that make conversations faster and easier to complete.
- One-tap choices
- Clear next steps
- Higher completion
Rich links
Share content customers can act on
Send helpful previews for products, documents, and support pages that keep customers informed and moving inside Apple Messages for Business.
- Previewable content
- Stronger context
- Better engagement
Authentication
Verify customers with confidence
Secure sensitive interactions by helping customers authenticate before accessing account details, order information, or protected actions.
- Verified access
- More trust
- Secure journeys
File attachments
Deliver important documents in-thread
Share receipts, invoices, confirmations, PDFs, and other files directly inside the conversation so customers have what they need in one place.
- Document delivery
- Easy sharing
- Centralized history
List pickers
Let customers choose from a clear list
Show options with an image, a title, and the details they need, so they can pick inside Apple Messages for Business.
- Image and detail rows
- One clear choice
- Faster decisions
Business invitations
Start the conversation first
Invite customers who opted in to connect with your brand in Apple Messages for Business. One tap on Yes opens the conversation, ready for order updates, reminders, and support.
- Brand-initiated
- One-tap opt-in
- No limits
Go from setup to a reviewed customer journey.
Apple Messages for Business goes live after brand verification, testing, and Apple's Experience Review. We walk you through each step.
Step 1
Step 2
Step 3
Register
Prepare your brand profile for verification in the Apple Business Register.
Connect & test
Connect your CRM, backend, API, and workflows, then test the experience before customers see it.
Review
Apple completes a formal Experience Review before the journey goes live.
Register
Prepare your brand profile for verification in the Apple Business Register.
Connect & test
Connect your CRM, backend, API, and workflows, then test the experience before customers see it.
Review
Apple completes a formal Experience Review before the journey goes live.
Your systems.
One connected Apple Messages for Business experience.
Connect Apple Messages for Business to your CRM, backend, workflows, AI agents, and support tools — so every conversation can trigger real actions.
CRMCustomer context
+
BlooioOrchestration layer
=
Account supportPersonalized help in Apple Messages for Business
Messaging infrastructure built to scale.
Reliable infrastructure for high-volume customer conversations — connected to your systems, monitored continuously, and proven in production.
- 5 Million+Requests every day
Throughput that holds under load
Stay responsive when more customers start conversations at once, without slowing the rest of your traffic.1
Messages sent10,000,00015,000,00020,000,00025,000,00030,000,00010,000,00015,000,00020,000,00025,000,00030,000,00010,000,00015,000,00020,000,00025,000,00030,000,00010,000,00015,000,00020,000,00025,000,00030,000,00010,000,00015,000,00020,000,00025,000,00030,000,00010,000,00015,000,00020,000,00025,000,00030,000,000Proven at real-world scale
Blooio already powers millions2 of messages across production messaging workflows.
API v4
Give AI agents a real customer channel.
Let AI agents handle customer conversations, use business tools, trigger actions, and bring in human teams when needed.
- Human Handoff
- Auto Scaling
- Agent Cash Payments
Better conversations.
Better outcomes.
Turn intent into action
Guide customers from a question to the next step with tappable, structured interactions.
Automate real work
Connect conversations to your CRM, backend, workflows, and AI agents so messages can trigger real actions.
Conversation synced
Order context loaded
Human joined
Keep the journey connected
Move between automation, AI, and human support without making customers start the conversation over.
Ready to scale your messaging infrastructure?
Launching takes brand verification, testing, and Apple's Experience Review.
Talk to us
Pricing for Apple Messages for Business
Start free in the sandbox, launch with hands-on guidance, and scale per Monthly Active User.
Free Forever
A free sandbox to build and test every feature with full API access.
- Full API access
- No limit on messages
- No limit on users
- Every feature unlocked in the sandbox
- Get Apple Experience Review–ready
Popular
Growth
Launch on Apple Messages for Business with hands-on guidance.
- Guidance to pass the Apple Experience Review
- AI bot included to expedite your Apple Experience Review
- 500 Monthly Active Users
- Real-time trends with Bloobability
- 20+ integrations & CRM
- Full API access
- No limit on messages per user
- Managed fallback options available
- Outbound via Business Invitations
6-month minimum commitment.
Enterprise
The scale, support, and fallbacks enterprises need.
Custom per MAU
- Everything in Growth, plus:
- Scalable pricing per MAU
- Slack Connect with a dedicated support team
- Managed + unmanaged fallbacks
How teams scale messaging on Blooio
Real numbers from customers running high-volume messaging on Blooio — AI products, booking platforms, and HighLevel agencies that rely on messaging and reliable delivery.
Frequently Asked Questions
Everything you should know about Blooio.
Questions? Check the docs or reach out anytime.
What is Apple Messages for Business?
Apple Messages for Business is Apple's inbound channel for rich, native customer journeys. People start the conversation themselves, then authenticate, choose, pay, and get help without leaving a private thread. Blooio connects your brand to it through Apple's API.
Do I need a phone number?
No. On Apple Messages for Business, customers message your verified brand profile, not a phone number. There are no numbers to buy, warm up, or manage.
How do customers start a conversation?
Customers reach out from the places they already find you — a Message button on your website, inside your app, in Message Suggest, or in your help center. Once they do, you can reply, automate, and hand off to your team in the same thread.
Does Apple need to approve my business?
Yes. Launching is a structured process, not an instant signup. Your brand is verified in the Apple Business Register, the experience is tested, and Apple completes a formal Experience Review before it goes live. We help you prepare and we handle the connection to Apple.
What can customers do inside a conversation?
Much more than text. Customers can pay with Apple Pay, fill out forms, tap quick replies, choose from list and time pickers, open rich links, authenticate, and send or receive files — all without leaving Apple Messages for Business.
What are the most important channels in the USA?
Apple Messages for Business, SMS, and RCS.
Can I connect my CRM, backend, and AI agents?
Yes. Connect Apple Messages for Business to your CRM, backend, workflows, AI agents, and support tools through the Blooio API and webhooks, so conversations can trigger real actions. AI agents can hand off to your human team at any point in the conversation.
Can I test before going live?
Yes. Build your journey, connect your systems, and validate everything in sandbox before Apple's Experience Review and production with real customers.
How is Apple Messages for Business priced?
Custom pricing that grows with you, priced per Monthly Active User. Talk to us and we'll scope a plan to your brand and journeys.
Questions? Check the docs or reach out anytime.
- Brand verification
- Sandbox testing
- Experience Review
Empower your team. Achieve more.
Apple Messages for Business launches after brand verification, testing, and Apple's Experience Review. Talk to us and we'll scope the journey.
