Send iMessages from
Freshdesk
Transform iMessages into support tickets. Provide exceptional customer service with Freshdesk's powerful ticketing system.
Why Add iMessage to Freshdesk?
Ticket Creation
Automatically convert incoming iMessages into Freshdesk support tickets.
Customer Context
View complete customer history and previous tickets alongside conversations.
Auto-Assignment
Route tickets to the right agents based on message content and rules.
SLA Management
Track and meet SLAs with iMessage response time monitoring.
Analytics
Measure support performance with integrated iMessage metrics.
Collision Detection
Prevent multiple agents from responding to the same iMessage.
Get Started in 3 clicks
API Integration
Connect Blooio with your Freshdesk account using API keys.
Configure Rules
Set up ticket creation rules and routing logic.
Test & Deploy
Send test messages and verify ticket creation.
Built for Your Success
See how businesses use Blooio + Freshdesk to transform their communication.
Popular Use Cases
Customer support teams handling inquiries
Technical support with multimedia attachments
Order status and tracking updates
Proactive support outreach campaigns
Simple, transparent pricing.
Professional messaging solutions for businesses that need reliable, scalable communication.
Dedicated
Professional messaging at scale
+ $50 one-time activation fee
Dedicated phone number
Your brand, your number
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Start with our free trial – no credit card required. Learn more on the pricing page.
Ready to Transform Your Freshdesk Experience?
Join thousands of businesses already using Blooio to send iMessages from Freshdesk.