- Shared number
- Standard email support
- 15 new contacts/day
- CRM integrations included
- Full API access
- Limited to 1 number
- No hidden fees
- Does not support custom area codes
Send iMessages from
Freshdesk
Transform iMessages into support tickets. Provide exceptional customer service with Freshdesk's powerful ticketing system.
Why Add iMessage to Freshdesk?
Ticket Creation
Automatically convert incoming iMessages into Freshdesk support tickets.
Customer Context
View complete customer history and previous tickets alongside conversations.
Auto-Assignment
Route tickets to the right agents based on message content and rules.
SLA Management
Track and meet SLAs with iMessage response time monitoring.
Analytics
Measure support performance with integrated iMessage metrics.
Collision Detection
Prevent multiple agents from responding to the same iMessage.
Get Started in 3 clicks
01
API Integration
Connect Blooio with your Freshdesk account using API keys.
02
Configure Rules
Set up ticket creation rules and routing logic.
03
Test & Deploy
Send test messages and verify ticket creation.
Built for Your Success
See how businesses use Blooio + Freshdesk to transform their communication.
Popular Use Cases
Customer support teams handling inquiries
Technical support with multimedia attachments
Order status and tracking updates
Proactive support outreach campaigns
50% off
6 lines → $195/line
Simple, transparent pricing
Choose the plan that fits your volume and scale as you grow.
Popular
Dedicated
Proffesional messaging at scale
$289 / month each line
+ $50 one-time activation fee
Get Started- Dedicated number
- Unlimited Messages⁴
- Inquire about FaceTime support
- Custom area code ($25/number one-time fee)
- Full API access
- CRM integrations included
- Number porting included
- No hidden fees
- Shared number
- Standard email support
- 15 new contacts/day
- CRM integrations included
- Full API access
- Limited to 1 number
- No hidden fees
- Does not support custom area codes
Popular
Dedicated
Proffesional messaging at scale
$289 / month each line
+ $50 one-time activation fee
Get Started- Dedicated number
- Unlimited Messages⁴
- Inquire about FaceTime support
- Custom area code ($25/number one-time fee)
- Full API access
- CRM integrations included
- Number porting included
- No hidden fees
Concierge
Need a hands-on implementation? Let our team build it for you.
Ready to Transform Your Freshdesk Experience?
Join thousands of businesses already using Blooio to send iMessages from Freshdesk.
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