Send iMessages from
Freshdesk
Transform iMessages into support tickets. Provide exceptional customer service with Freshdesk's powerful ticketing system.
Why Add iMessage to Freshdesk?
Ticket Creation
Automatically convert incoming iMessages into Freshdesk support tickets.
Customer Context
View complete customer history and previous tickets alongside conversations.
Auto-Assignment
Route tickets to the right agents based on message content and rules.
SLA Management
Track and meet SLAs with iMessage response time monitoring.
Analytics
Measure support performance with integrated iMessage metrics.
Collision Detection
Prevent multiple agents from responding to the same iMessage.
Get Started in 3 clicks
API Integration
Connect Blooio with your Freshdesk account using API keys.
Configure Rules
Set up ticket creation rules and routing logic.
Test & Deploy
Send test messages and verify ticket creation.
Built for Your Success
See how businesses use Blooio + Freshdesk to transform their communication.
Popular Use Cases
Customer support teams handling inquiries
Technical support with multimedia attachments
Order status and tracking updates
Proactive support outreach campaigns
Shared
✦
$199/month
Share a phone number with other businesses while keeping your messages private
- Seamless High Level integration
- Email support
- Basic messaging features
- Texts are never shared or mixed
- No attachments or audio messages
- Throttling for high volume users
- Only iMessage with SMS fallback
Dedicated
✦
$699/month
Businesses who want their own phone number with high volume messaging
- Dedicated phone number + Apple ID
- Inbound/Outbound texting & calling
- Complete iMessage/RCS/SMS Support
- Send and receive pictures/videos/audio
- Unlimited messages + outreach
- Full API access
- Message automations
Enterprise
High outreach volume with priority delivery, automatic scaling, and reputation boosting
- Everything in the Dedicated plan
- Exclusive phone number pool
- Priority in message delivery
- Dedicated account manager
- Auto-scales with your traffic
- Apple account reputation boosting
- Custom integrations and features
Ready to Transform Your Freshdesk Experience?
Join thousands of businesses already using Blooio to send iMessages from Freshdesk.