# HubSpot iMessage Integration > Send blue-bubble iMessages from HubSpot workflows, sequences, and Service Hub tickets, with two-way conversation events synced to the contact timeline. Source: https://blooio.com/integrations/hubspot ## Summary Blooio connects HubSpot webhook actions with the Blooio REST API so teams can send and receive iMessages from HubSpot. Trigger messages from workflows, sales sequences, and Service Hub ticket workflows, then return inbound replies, delivery status, read receipts, and reactions to HubSpot contact timelines. HubSpot does not natively support Apple iMessage. Blooio provides a webhook and API bridge; no Mac, iPhone, or A2P 10DLC registration is required for iMessage traffic. Blooio is designed for consent-based person-to-person business messaging, including customer support, booked leads, appointment confirmations, and opted-in follow-up. It is not intended for unsolicited mass outreach. ## Capabilities - Send iMessages from HubSpot workflows and sequences - Trigger iMessages from Service Hub ticket workflows - Sync inbound replies to the HubSpot contact timeline - Log delivery status, read receipts, and reactions as HubSpot activities - Personalize messages with HubSpot contact properties and personalization tokens - Trigger HubSpot processes from inbound message, read-receipt, and reaction events - Connect through HubSpot native webhook actions and Blooio REST API - Use a HubSpot custom event endpoint or a Zapier or Make relay for inbound events ## Setup The page estimates setup at about 15 minutes for teams with a HubSpot Professional workflow license. ### 1. Get a Blooio API key Start a Blooio trial, then open **Settings → API** in the Blooio dashboard and copy the generated API key. ### 2. Add a HubSpot webhook action Create a HubSpot workflow triggered by a contact property, list membership, or form submission. Add a **Send a webhook** action that sends a POST request to: `https://api.blooio.com/v2/api/chats/{phone}/messages` Include the Blooio API key in the authorization header. ### 3. Map contact fields Pass the contact phone number, first name, and relevant custom properties in the request body. Use HubSpot personalization tokens to tailor the message content. ### 4. Configure inbound events Configure a Blooio inbound webhook for a HubSpot custom event endpoint, or use Zapier or Make as a relay. Inbound replies, read receipts, and reactions can be added to the HubSpot contact timeline. ## Use Cases ### Lead follow-up from forms Send an iMessage when a prospect submits a demo-request or other HubSpot form. ### Sales sequences Replace a HubSpot sales-sequence step with a Blooio iMessage. Delivery, read-receipt, and reaction events can return to the contact timeline to guide follow-up. ### Service Hub ticket acknowledgments Trigger a message when a Service Hub ticket is created or changes status. Customer replies can be associated with the ticket contact's timeline. ### Renewals and churn prevention Send a personalized message before a renewal date and use the read receipt as a signal that the recipient saw it. ## iMessage Compared With HubSpot SMS | Capability | HubSpot SMS and SMS integrations | Blooio iMessage for HubSpot | |---|---|---| | Message appearance | Green SMS or MMS bubble | Blue iMessage bubble | | Read receipts | Not available | Available and can be synced to HubSpot | | Reactions | May appear as text descriptions | Native reactions can be logged as timeline events | | A2P 10DLC | Applies to qualifying SMS traffic through US mobile carriers | Does not apply to iMessage | | Audience fit | Non-iPhone audiences and transactional SMS | Consented, US iPhone-heavy sales, lifecycle, and renewal conversations | The page describes iMessage as delivering 3–5× the reply rate of HubSpot SMS for US iPhone-heavy audiences. ## HubSpot Requirements HubSpot native webhook actions are available on Professional and Enterprise plans. Blooio does not charge a separate HubSpot integration fee. For current Blooio plan details, availability, and terms, see the pricing page. ## FAQ ### Does HubSpot have native iMessage support? No. HubSpot does not natively support Apple iMessage. Blooio connects HubSpot webhook actions to its REST API for outbound messages and sends inbound replies and message events back to HubSpot. ### How do I send iMessage from HubSpot? Create a HubSpot workflow, add a **Send a webhook** action, and send the contact phone number and message body to the Blooio send-message endpoint. Configure a Blooio inbound webhook to return conversation events to HubSpot. ### Can I add iMessage to a HubSpot sequence? Yes. A HubSpot sequence can include a Blooio iMessage send. Delivery, read-receipt, and reaction events can return to the contact timeline. ### Does the integration work with Service Hub tickets? Yes. Service Hub ticket workflows can trigger iMessages for acknowledgments and status updates. Replies can be recorded on the associated contact timeline. ### Can inbound iMessages trigger HubSpot workflows? Yes. Blooio inbound webhooks fire for received messages, read receipts, and reactions. Send these events to a HubSpot custom event endpoint or through a Zapier or Make relay to trigger workflows, lifecycle changes, list membership updates, or task creation. ### Is a native HubSpot app available? A native HubSpot app with a contact-level iMessage channel is on Blooio's roadmap. The current webhook and REST API integration supports HubSpot workflows, sequences, and Service Hub actions. ## Links - HTML page: https://blooio.com/integrations/hubspot - Integrations overview: https://blooio.com/integrations.md - REST API integration: https://blooio.com/integrations/api.md - Zapier integration: https://blooio.com/integrations/zapier.md - Make integration: https://blooio.com/integrations/make.md - GoHighLevel integration: https://blooio.com/integrations/high-level.md - iMessage CRM guide: https://blooio.com/guides/imessage-crm.md - Pricing: https://blooio.com/pricing.md - Documentation: https://docs.blooio.com - Free trial: https://app.blooio.com/signup - Site index: https://blooio.com/llms.txt